Wisconsin State Government Research Technician in Dane, Wisconsin

The Wisconsin Department of Workforce Development(DWD) is a state agency charged with building and strengthening Wisconsin's workforce in the 21st century and beyond. The Department's primary responsibilities include providing job services, training and employment assistance to people looking for work, at the same time as it works with employers on finding the necessary workers to fill current job openings.

DWD has a current vacancy for a Research Technician 3 position. This position is located in the heart of downtown Madison. A five-minute walk in any direction from the office will place you on the lawn of the State Capitol, at a Madison Metro bus stop, or even on the extensive biker/runner friendly Capital City bike path system. In addition, there are plenty of nearby restaurants as well as music and shopping venues.

Join the DWD for the opportunity to help build the workforce to move Wisconsin forward! DWD offers an exciting place to work with an excellent benefits package, public service loan forgiveness, a casual work environment, flexibility, and many opportunities to develop and grow your skills. Position Summary: This position is responsible for reviewing, editing, coding, and analyzing data gathered in the operation of the Occupational Employment Statistical (OES) program. As part of the OES team, this position provides expertise on determining and assigning occupational codes, assisting with mailing address refinement, soliciting participation from reluctant employers, processing survey returns, contacting respondents to clarify responses, answering phones to respond to employer questions, and providing reports in response to inquiries as directed.

Special Notes:

Due to the nature of this position, a criminal background check may be required prior to appointment.

_ Applicants must be legally entitled to work in the United States (i.e. a US citizen or national or a lawful permanent resident) at the time of appointment. DWD does not sponsor visas and is not an eligible OPT employer for those with F1 visas. This is not a contract position. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States._


Please address the following in your letter of qualifications and resume:

Minimally qualified applicants will have:

  • Experience working in a customer service setting.

  • Computer experience; could include data entry, working with mainframe applications, and/or working with Microsoft Excel, Access and Word, or other similar programs.

  • Ability to communicate both orally and in writing to internal and external stakeholders.

  • Ability to remain organized and meet established deadlines.

  • Stellar proofreading skills and excellent grammar and spelling skills.

Well-qualified applicants will have:

  • Experience working with occupational coding, surveys or related labor market information.

  • Experience using financial services software and data entry software.

  • Ability to work as part of a team as well as independently.

  • Experience delivering informational presentations to groups of individuals.

How To Apply:

To apply for this position, click “Log In” to access your existing account or to create a new account if you do not already have an account in the system. After you have logged in, click “Apply Now.” You will be asked to provide your personal information, and attach a resume and letter of qualifications that describe how your knowledge, skills and abilities relate to the above qualifications. It is highly recommended that you customize your materials before submitting them.

NOTE: Any application materials that contain corrupt files or are in formats that are unable to be opened will not be reviewed. Please check your files and attachment formats prior to uploading into Wisc.Jobs.

Your resume and letter of qualifications will be evaluated by one or more job experts. Your materials must provide sufficient detail to portray your qualifications. It is important that they clearly describe your background so the job expert(s) evaluating your application materials can make an accurate judgment regarding your qualifications. Use specific examples to clearly demonstrate your level of expertise. The most qualified candidates will be invited to participate in the next step of the selection process.

Information regarding the State's hiring process is provided via WiscJobs/FAQ.

NOTE: Failure to submit all required documents will result in an incomplete application and will not be considered.

DWD is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.

County(ies): Dane

Type of Employment: Full Time (40 hrs/week)

Salary: Starting salary for individuals new to state service will be $15.66 per hour (effective June 24, 2018), plus benefits. This classification is in pay range/schedule 06-12. A 12-month probationary period will be required. Pay will be set in accordance with the State of Wisconsin Compensation Plan in effect at the time of appointment. Also under the State plan, the starting pay may vary for current state employees.

Contact: Renata McMillen, HR Specialist - Senior, 608-266-6679, RenataM.McMillen@dwd.wisconsin.gov

Bargaining Unit: Non-Represented

Area of Competition: Open

Deadline to Apply: 6/27/2018

Assessment Information: 46003 - 007 RESEARCH TECHNICIAN 3 Preview Assessment

Classification Title: / JAC: RESEARCH TECHNICIAN 3 18-01691

Job Working Title: Research Technician