LinkedIn Glint, Community Manager in Detroit, Michigan

Glint helps you see into your organization in revolutionary ways, giving you the power to create real impact on employee engagement, retention and business performance. Glint leverages real-time people data to give leaders and managers a holistic view of an organization’s health, the insight to predict problems, and direction to take action. Glint was acquired by LinkedIn in November 2018, to accelerate LinkedIn's commitment to helping organizations hire, engage, and develop their people. https://www.glintinc.com .

LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We’re much more than a digital resume – we transform lives through innovative products and technology.

The Community Manager role will be based in Detroit, San Francisco, Sunnyvale, Lincoln, Omaha, Chicago or New York offices, depending on which location the candidate chosen for the role is currently residing.

Responsibilities

  • The Glint community manager provides our brand with a face that encourages personal connections between Glint and its advocates, as well as our advocates with one another.

  • Plan, implement and track campaigns and programs within the Glint community aligned with overall community objectives that ultimately create Glint brand advocates.

  • Strategize ways to scale our community and connect with new people.

  • Provide engaging text, image and video content for online Community.

  • Moderate and respond to questions and discussions in Glint’s community.

  • Help to organize and facilitate virtual and live events to build community.

  • Build programs, including live virtual roundtables and events for customers focusing on Glint’s solutions and best-practices to increase product adoption and engagement with the Glint brand.

  • Attend relevant Glint customer events and live blog to build additional awareness.

  • Analyze results of campaigns and community metrics and provide monthly analytics.

  • Provide training to customers on navigating and interacting in the Glint community.

  • Develop, coordinate, write and edit quarterly Glint newsletter to community members.

  • Approximately 15% travel required.

Basic Requirements

  • Bachelor's degree in marketing, communications or related discipline

  • 4+ years experience in community management, adoption marketing and/or social media marketing

Preferred Requirements

  • Proven track record of maintaining excellent relationships with customers and internal stakeholders

  • Excellent writing and editing skills

  • Exceptional verbal and written communication, project management, and time management skills

  • Self-starter with a growth mindset orientation

  • Prefer working in a collaborative, cross-team capacity

  • Industry experience strongly preferred