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NC Department of Transportation Driver License Examiner II in Forsyth County, North Carolina

Driver License Examiner II

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Driver License Examiner II

Salary

$32,703.00 - $51,904.00 Annually

Location

Forsyth County, NC

Job Type

Permanent Full-Time

Department

Dept of Transportation

Job Number

19-05315

Closing

5/20/2019 5:00 PM Eastern

  • Description

  • Benefits

  • Questions

Description of Work

Salary Grade: GN07 Salary Range: $32,703 - $51,904

"ANTICIPATED VACANCY"

Internal Posting-Only Permanent NCDOT Employees or layoff candidates with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by GS 126 may apply

THIS POSITION OPERATES OUT OF THE SOUTH WINSTON SALEM DLO

This position is located at the South Winston-Salem DLO. The Driver License Examiner II performs advanced level duties in addition to testing and evaluating applicants for motor vehicle driver licenses. This position will; assist the Senior Examiner with managing the office serving as a "Lead" Examiner. Work includes assisting the Senior Examiner with troubleshooting problem situations including but not limited to making decision regarding the credentialing process of a driver license or I.D. card. Work also includes responsibilities such as reviewing leave requests, reviewing daily work, tasks and end of day documentation prior to submission to the Senior Examiner. This position will provide temporary or interim supervision in the absence of the Senior Examiner which will require this person to fully understand all policies and procedure related to the credentialing process and office management; assist with writing standard operating procedures; assists in the development and implementation of new initiatives; participate on special projects. Work also includes assisting the Senior Examiner with facility management responsibilities such as coordinating building and grounds maintenance, parking, equipment, supplies, etc. ; serve as an adjunct instructor providing instruction in the office for new examiners prior to them attending the Basic Driver License Examiner School; mentor new Examiners; provide technical advice and guidance; Ensuing the examiners and all other employees, along with the Senior Examiner, provide excellent customer service and office efficiencies are also a function of this position. ; and must be able to work independently and be able to make sound, independent decisions.

Knowledge, Skills and Abilities / Competencies

Qualified applicants must submit an application that clearly reflects work experience that demonstrates the following:

  • Must have 1 year of experience as a Driver License Examiner.

  • Considerable knowledge of motor vehicle operators licensing procedures, requirements, Motor Vehicle laws, federal mandates, standards for issuing driver licenses and identification cards.

  • Considerable experience explaining policy, procedure and laws to a diverse clientele.

  • Skill and knowledge used in receiving, accounting, disbursing payments including banking processes.

  • Experience examining and evaluating information or documents to make a determination based on analysis.

Minimum Education and Experience Requirements

Graduation from high school and the demonstrated possession of knowledge, skills, and abilities gained through at least four years of clerical, administrative, or paraprofessional experience involving the resolution of varied public contact situations which include interviewing and/or explaining information in considerable detail, and one year as a Driver License Examiner; or an equivalent combination of training and experience.

Necessary Special Qualification:

Possession of a valid North Carolina driver license. Must have a valid N.C. Driver License with no suspensions or revocations within the past 10 years in any state for any motor vehicle related offense and no more than 5 active points. This position is considered "covered" under the REAL ID Act. Therefore, pursuant to 6 CFR, 37.45, the selected candidate will be required to undergo a background check which includes a name-based and fingerprint based criminal history record check. The candidate that is selected for the position will be given a conditional offer of employment that would allow him or her to begin work subject to the results of the background check. Prior to beginning employment, the selected candidate will be required to submit to a name-based and fingerprint-based criminal history record check. A cost will be associated with this process for new employees. No cost is associated with this process for existing DMV employees.

Supplemental and Contact Information

Antonio Tisdale

919-615-5049

Applicant must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept "See Attached" or "See Resume" in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

For permanent appointments:

State of North Carolina employees have the opportunity to participate in a compelling array of benefits to enhance their quality of life, their health, and their future. Benefits include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Some benefits require 30 + hours work/week for participation. To find out about these, and other programs, please visit our Employee Benefits page:

https://oshr.nc.gov/state-employee-resources/benefits

For temporary, contract or other supplemental staffing appointments:

There are no paid leave, retirement or other benefits associated with these appointment types.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

  • Yes

  • No

02

Do you currently work for the North Carolina Department of Transportation (NCDOT) in a permanent full-time, permanent part-time, probationary, trainee, or time-limited position or are you a layoff candidate with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by General Statute (GS) 126 (State Personnel Act)?

  • Yes

  • No

03

Do you have at least one year of experience as a Driver License Examiner?

  • Yes

  • No

04

Which of the following best describes your level of knowledge in motor vehicles operators licensing requirements and procedures, NC Motor Vehicle driving laws, and State and Federal mandates for issuing driver licenses and identification cards?

  • None

  • Limited

  • Intermediate

  • Advanced

05

Which of the following best describes your level of experience explaining policy, procedure and laws to a diverse clientele?

  • None

  • Less than 1 year

  • 1-2 years

  • 2-3 years

  • 3 or more years

06

Which of the following best describes your level of skill and knowledge used in receiving, accounting, disbursing payments including banking processes?

  • None

  • Limited

  • Intermediate

  • Advanced

07

Which of the following best describes your level of experience examining and evaluating information or documents and making determinations based on analysis?

  • None

  • Less than 1 year

  • 1-2 years

  • 2-3 years

  • 3 or more years

Required Question

Agency

State of North Carolina

Address

NOTE: Apply to the department listed on postingAn Equal Opportunity Employer, North Carolina, State Government

Website

http://www.oshr.nc.gov/jobs/index.html

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