ASRC Federal Holding Company Senior Mac System Administrator in Lanham, Maryland

Position : Senior Mac System Administrator

Location : Lanham, MD

ASRC Federal InuTeq's focus is on technical and complex, mission-oriented services with contracts supporting federal government agencies. Our team of scientists and professional management personnel allows us to bring real-world experience to meet the growing demand for solutions to some of the most complex problems in IT management, aviation, and Earth and space sciences. We are seeking a Sr. Mac Systems Administrator to support a NASA contract in Lanham, MD .

Responsibilities:

  • Individual will provide Senior level Macintosh Desktop/laptop administration for government owned and contractor owned systems for the Joint Polar Satellite Systems (JPSS) program.

  • Experience with Macintosh and Windows 10 devices in both Active Directory and stand-alone environments

  • The duties will include troubleshooting and maintaining Information Systems in a Windows and Mac environment.

  • Resolve software conflicts, corruption, and misconfiguration issues, virus detection and removal

  • Resolve hardware component issues not limited to: hard drive, memory, logic board, cards, monitors and other items, identifying failures, providing solutions

  • Load, update and troubleshoot desktop software.

  • Installation of operating systems, software and hardware components, not limited to memory, hard drives, etc.

  • Configure active directory accounts, and reconcile as necessary

  • Participate in annual security audits, acknowledge understanding of organization specific policies. Configure systems per appropriate security plans

  • Create and maintain procedures and general documentation, perform system backup and recovery, and provide administrative and technical support as required under minimal supervision.

Requirements:

  • Advanced knowledge of Macintosh desktop in both Active Directory and stand-alone environments, in an enterprise environment is a must

  • Intermediate knowledge of Windows 10 hardware/software

  • Experience in applications and technologies such as Microsoft Office Suite, networking basics, Norton Security Suite, JAMF (Mac OSX management utility), cloud solutions such as Office 365 and Google Cloud (Cloud Platform and G-Suite)

  • Have strong work planning and task management skills; strong analytical and problem solving capabilities

  • Excellent written and oral communication skills

  • Exceptional customer service - must be able to interact with all levels of professionals

  • Ability to work in a fast paced environment with strong organizational skills and able to multi-task to meet deadlines

  • Must be able to lift up to 50 lbs

  • Individual must meet government NAC and citizenship/work permit requirements for access to NASA Goddard Space Flight Center

  • Experience with PKI (Public Key Infrastructure) or Disk Encryption

  • Experience with Disk imaging

  • Experience managing and reporting on computer backups.

Desired skills

  • Active experience with Macintosh desktop in both Active Directory and stand-alone environments

  • Ability to conduct, monitor and troubleshoot backups and library issues

  • Experience with integrating iMac, iPad, and iPhone within Windows environment

  • Experience with administration of mobile smart phones

  • Experience with Dell and Hewlett Packard Desktop systems

  • Experience with Backup solutions and products

  • Experience with collaboration software such as SharePoint

  • Experience supporting a Research, Engineering and/or Government environment

Education and Experience:

  • Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education, with 5 years of professional experience.

ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law .