ASRC Federal Holding Company Senior Mac System Administrator in Lanham, Maryland
Position : Senior Mac System Administrator
Location : Lanham, MD
ASRC Federal InuTeq's focus is on technical and complex, mission-oriented services with contracts supporting federal government agencies. Our team of scientists and professional management personnel allows us to bring real-world experience to meet the growing demand for solutions to some of the most complex problems in IT management, aviation, and Earth and space sciences. We are seeking a Sr. Mac Systems Administrator to support a NASA contract in Lanham, MD .
Individual will provide Senior level Macintosh Desktop/laptop administration for government owned and contractor owned systems for the Joint Polar Satellite Systems (JPSS) program.
Experience with Macintosh and Windows 10 devices in both Active Directory and stand-alone environments
The duties will include troubleshooting and maintaining Information Systems in a Windows and Mac environment.
Resolve software conflicts, corruption, and misconfiguration issues, virus detection and removal
Resolve hardware component issues not limited to: hard drive, memory, logic board, cards, monitors and other items, identifying failures, providing solutions
Load, update and troubleshoot desktop software.
Installation of operating systems, software and hardware components, not limited to memory, hard drives, etc.
Configure active directory accounts, and reconcile as necessary
Participate in annual security audits, acknowledge understanding of organization specific policies. Configure systems per appropriate security plans
Create and maintain procedures and general documentation, perform system backup and recovery, and provide administrative and technical support as required under minimal supervision.
Advanced knowledge of Macintosh desktop in both Active Directory and stand-alone environments, in an enterprise environment is a must
Intermediate knowledge of Windows 10 hardware/software
Experience in applications and technologies such as Microsoft Office Suite, networking basics, Norton Security Suite, JAMF (Mac OSX management utility), cloud solutions such as Office 365 and Google Cloud (Cloud Platform and G-Suite)
Have strong work planning and task management skills; strong analytical and problem solving capabilities
Excellent written and oral communication skills
Exceptional customer service - must be able to interact with all levels of professionals
Ability to work in a fast paced environment with strong organizational skills and able to multi-task to meet deadlines
Must be able to lift up to 50 lbs
Individual must meet government NAC and citizenship/work permit requirements for access to NASA Goddard Space Flight Center
Experience with PKI (Public Key Infrastructure) or Disk Encryption
Experience with Disk imaging
Experience managing and reporting on computer backups.
Active experience with Macintosh desktop in both Active Directory and stand-alone environments
Ability to conduct, monitor and troubleshoot backups and library issues
Experience with integrating iMac, iPad, and iPhone within Windows environment
Experience with administration of mobile smart phones
Experience with Dell and Hewlett Packard Desktop systems
Experience with Backup solutions and products
Experience with collaboration software such as SharePoint
Experience supporting a Research, Engineering and/or Government environment
Education and Experience:
- Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education, with 5 years of professional experience.
ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law .