World Omni Financial Corporation Bilingual Collections Representative in Mobile, Alabama

This job was posted by https://joblink.alabama.gov : For more information, please see: https://joblink.alabama.gov/ada/r/jobs/2446495 World Omni Financial Corporation Bilingual Collections Representative (Position announcement ends on 06/29/18 EOD).Job Description:The Bilingual Collections Rep will operate with minimal supervision to contact customers via phone who are past due on their accounts, and assist the customer with arrangements to bring their accounts current.Pay Rate: $18.72 per hour. (Overtime pay $28.08)Benefits: Excellent benefits discussed during the interview.Work Schedule: Department Hours of Operation is 7am-9pm, but associates only work an 8-hour shift in between these hours:(Mon & Thurs 7am-9pm) (Tues & Wed 7am-8pm) ( Friday 7am-5pm) (Saturday 7am-1pm) ( Sunday 3pm-7pm )(Note: Associates only work 1 weekend per month. When working the weekend, the associate will be off on that Friday.)Overtime is mandatory when needed.Job Duties:Contacts customers who are delinquent in the repayment of their loans and obtains payments, commitment agreements or establishes a repayment plan. Follows set policies and procedures when determining suitable collection solutions while adhering to established guidelines. Maintains accurate documentation on delinquent accounts, update account information, send follow-up letters and set up payments on accounts. Job Requirements:1. Fluent in English and Spanish.2. Competent PC and keyboard skills needed. 3. Assertive, clear, and concise written/oral communication skills. 4. Ability to accurately document and report customer account activity within electronic system(s). 5. Flexibility to work evenings, weekends and holidays. 6. Requires a background check and drug screen. How to Apply:Apply at https://careers-jmfamily.icims.com/jobs/search?ss=1&searchLocation=12781-12782-Mobile