Red Hat Senior Technical Instructor in Remote, United States

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Training and Certification team is looking for a Senior Technical Instructor to join us in North America. In this role, you’ll support our training deliveries across North America (NA), primarily delivering training sessions for our NA customers and partners. Upon occasion, you may also develop custom training materials. As a Senior Technical Instructor, you will also work with sales teams to craft customer-specific training proposals. You’ll need to have excellent written and verbal communication skills and willingness to travel to visit customers. You should also have solid agile facilitation and coaching skills and the ability to manage a room of attendees through heated discussions and opinionated stances.

Primary job responsibilities

  • Deliver high-quality Red Hat Training classes

  • Develop, prepare, and deliver custom workshops and webinars

  • Assess learning needs and develop training plans for customers

  • Perform and support upskilling activities for partner instructors

  • Be inclusive and interact with all attendees

Required skills

  • 5+ years of industry experience

  • Experience with application development or application modernization

  • Knowledge of application architectures like application servers, integration patterns, microservices, JEE, continuous integration (CI) and continuous development (CD), build management, etc.

  • Knowledge of and experience with Platform-as-a-Service (PaaS) and container technologies like Red Hat OpenShift, Kubernetes, and Docker

  • Red Hat Certified Engineer (RHCE) Certification, or ability to pursue certification within 30 days of being hired, additional certifications are a plus

  • Ability to deliver high-quality training sessions both in person and virtually

  • Excellent written and verbal communication skills

  • Ability to quickly learn new technologies

  • Willingness to travel up to 60% to customer locations throughout NA

  • Solid coaching mentality

  • Good situational awareness

  • Ability to adapt and pivot easily without explicit instruction

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 67827

Category Technical Training