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Anthem Resource WFM Analyst I-Any Anthem office, or remote from multiple locations-PS23256 in Scottsdale, Arizona

Resource WFM Analyst I-Any Anthem office, or remote from multiple locations-PS23256

Location: United States

Requisition #: PS23256

Post Date: Jun 13, 2019

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Resource WFM Analyst I-Any Anthem office, or remote within 50 commuting miles to Andover-MA, Denver-CO, South Portland-ME, Midland-GA, Indianapolis-IN, Richmond-VA, or Middletown-NY

Responsible for monitoring and assigning inventory and shifting priorities and resources to ensure target metrics are achieved.

Primary duties may include, but not limited to:

Develops and provides presentations for leadership.

Ensures assigned work is complete.

Conducts meetings with leadership to discuss strategy, issues, and results. Identifies and communicates issues or unusual trends in inventory.

Manages resources based on inventory need; updates schedules.


  • AA in Business, Statistics or a related field

  • 2 years of experience in operations, inventory management, or scheduling and forecasting in a claims or call center environment

  • or any combination of education and experience, which would provide an equivalent background.

  • Intermediate to Advanced skills with MS Excel preferred

  • Experience with WGS and Pega strongly preferred

  • Strong communication skills required

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran.