BMO Financial Group Compensation Program Delivery Manager - Workday in Toronto, Ontario


The role is accountable for successfully managing the ongoing service delivery and governance of various enterprise-wide compensation programs for both the Executive and Non-Executive populations in addition to Enterprise strategic initiatives. Within scope of the role are managing the daily operations, system administration and application support for the enterprise compensation systems, managing vendor relationships, working cross functionally to support system implementations and change management related to initiatives. This role ensures that all programs are administered according to Corporate Policies, Compliance, Legal and Regulatory provisions and in accordance with service level agreements with external vendors for outsourced programs. The Compensation Program Delivery Manager is responsible to ensure consistency of programs across the enterprise and streamlining where possible in order to ensure operational efficiencies.

Program Management

  • Drives efficiency through simple, straightforward & lean processes.

  • Develop end-to-end processes for program delivery based on the strategic intent and high level business requirements provided by Lines of Business (LOBs) - defining workflow, allocating resources, developing tools to support implementation, coordinating testing and setup of compensation systems, coordinating national implementation, and monitoring program effectiveness through post implementation reviews and management information reporting.

  • Leads all program activities, ensuring seamless delivery within budget through the coordination of processes and resources.

  • Lead cross-functional working teams and ensures adequate engagement of all resources/stakeholders.

  • Provide compensation application oversight and support during mid-year and/or year-end performance and compensation cycles.

Relationship Management

  • Maintain cross functional relationships across internal and external partners for assigned programs

  • Establish working relationships with COEs, HRBP and vendors as required to facilitate the achievement of deliverables and overall objectives

Strategic Thinking

  • Demonstrates an ability to understand enterprise needs, evolving business models and leads change resulting in measurable outcomes. Is a champion and catalyst for change, applies a systems thinking methodology and considers impacts across the organization

  • Applies an employee experience view to initiatives and programs

  • delivery and reporting for both internal audit and external shareholder audit.

Risk Management & Control

  • Embeds sound risk principles and governance in HR strategies, programs and projects

  • Monitors human resources activities to ensure overall corporate compliance and governance with BMO Financial Group and regulatory policies and guidelines for Human Resources

  • Provides leadership and direction to internal and external partners on human resources compliance obligations.

  • Monitors the development and changes to organization structure, human resources procedures and standards of execution that ensure on-going business value and mitigates human resouces risks.

  • Minimize risk exposures by developing effective business processes and by managing vendors to contractual service level agreement standards

  • Maintain continuity of critical processes by developing effective contingency plan procedures



  • University degree/college diploma and 5-7 years of HR related work experience.

  • Minimum of 3-5 years project management experience.

  • Compensation experience and/or operations focused experience. (3-5 years)

  • Knowledge of HR Business Processing and key compensation concepts


  • Experienced Project Management skills (5-7 years)

  • Workday, Oracle or SAP knowledge

  • Vendor Management skills, or experience with consulting firm (3-5 years)

  • Excellent verbal, written and presentation communication skills along with the ability to interact with employees at all levels and build strong business relationships.

  • Strong prioritization, time management and multi-tasking skills.

  • Demonstrates strong interpersonal and negotiation skills.

  • Proven ability to manage diverse, complex and ambiguous issues/situations.

  • Results-oriented, has a keen sense of urgency and self-motivated with a commitment to excellence.

  • Team-oriented, collaborative and flexible

  • Ability to handle conflict resolution professionally

  • Ability to influence key project participants where there is no direct reporting relationship


  • CHRP or PMP desirable

  • BMOFG Organizational Knowledge

  • Experience with large scale organization initiatives

We’re here to help

At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Field:

Human Resources

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